THE PROTECTION OF PERSONAL INFORMATION ACT
CUSTOMER PRIVACY NOTICE
This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).
At Tiago’s South Africa we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.
ABOUT THE COMPANY
Tiago’s South Africa, including all subsidiaries, divisions and associated companies.
THE INFORMATION WE COLLECT
We collect and process your personal information mainly for our restaurant & franchise business, and includes marketing, purchasing, recruitment and related services. For this purpose, we will collect personal details including your name and address.
We collect information directly from you where you voluntarily provide us with your personal details. Where possible, we will inform you what information you are required to provide to us and what information is optional.
HOW WE USE YOUR INFORMATION
We will use your personal information only for the purposes for which it was collected and agreed with you. In addition, where necessary your information may be retained for legal or research purposes.
DISCLOSURE OF INFORMATION
We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act.
WE MAY ALSO DISCLOSE YOUR INFORMATION:
We are legally obliged to takes reasonable steps to provide adequate protection for the personal information we hold and to prevent unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure, and we will inform you of any breaches in accordance with the Act.
OUR SECURITY POLICIES AND PROCEDURES COVER:
YOUR RIGHTS: ACCESS TO INFORMATION
You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.
Please note that any such access request may be subject to a payment of a legally allowable fee.
CORRECTION OF YOUR INFORMATION
You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.
DEFINITION OF PERSONAL INFORMATION
According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. Further to the POPI Act, personal information also includes the following items:
All addresses including residential, postal and email addresses.
HOW TO CONTACT US
If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website or on firstname.lastname@example.org.